Blog Archive

How to Find and Retain the Best Employees

Finding and retaining the best talent out there is not easy but can and is being done.  This article in Entrepreneur Magazine titled How to Find and Retain the Best Employees explains how. What are your thoughts on this topic? I want to hear from you.

How to Help Your Team Members Play in the Same Sandbox – Even When They Don’t Get Along

When it comes to creating the right kind of team performance and ultimately the best customer experience, there are some interactive dynamics you should be aware of.  For example, here is what happened in the office of an admissions center of a local university. One team member

The 4 Things Your Employees Want from You

Tune into part 2 of a radio interview as host Jim Blasingame – the Small Business Advocate interviews Tom Borg, Business Development Expert on the topic of the 4 key ingredients to successful communication and trust building with you employees and managers.  on the topic of the 4

Karl’s Cabin Exceeds Customers Expectations

Small business owners have to be “lucky” to be successful. Read how co-owners Peter and Louis Poulos of Karl’s Cabin Restaurant make their own luck and succeed. Click the link to read more.   

The 3 Things All Customers Want from Your Company

According to sales thought leader Tommy Hopkins, there are three things most people want when they are spending their hard earned money.  They want: the best quality the best service the best price Yet, we all know most companies cannot provide all three of these elements and

How to Make Service Count in Your Small Business

Making service count in any small business is a distinct advantage to winning and keeping customers. Breakthrough Customer service is critical for your business to succeed in the years to come. Marie Gervais, principal of Shift Management facilitates Tom Borg’s action oriented webinar session. Tune in to this webinar

Be Unique with Your Small Business

Just the other day I was looking at the possibility of purchasing a new vehicle. After talking to salespeople at five different automotive dealerships and taking one test ride, I was shocked. I was shocked at how quickly each one of the sales consultants defaulted to price

How to Make Change Happen in Your Small Business

One of the biggest challenges for a small business owner is to learn a better way to do something and stick with it. For many of you, it is tempting to try out a new way of doing some aspect of your business. It starts to work

Grow Your Small Business by Using Your Eyes

It has been said that “the eyes are the windows to the soul.” There is a lot of truth to that statement. In the field of Iridology, which is the science of using the human eye as a portal to the body, an iridologist can diagnose various

Tapping the Creative Juices of Your Employees

Getting your employees involved in using their creative juices can be very profitable for your business.   Have you ever considered the idea of letting your employ­ees take charge of doing a job the way the way they think it should be done? Let them put their