Home  |  Services  |  Blog  |  Contact 

Tom Borg
Founder & President

Team Performance &
Customer Experience Experts

734.404.5909 or

Behavioral Reports

Behavioral research suggests that the most effective people are those who understand themselves, both their strengths and weaknesses, so they can develop strategies to meet the demands of their environment. The best companies have the best people working in the correct jobs.

Learn more

Customer Service Video Training

for young employees and team members aged 16 – 24 years on the how to’s of delivering outstanding customer service to the people they serve.

Limited time 75% off.
Click here for more

Are You Giving Your Customers What They Really Want? 
FREE Special Report

In this special report you will learn the four key questions you customers have for you and your employees. 

True Small Business Brilliance

Learn how to think differently, build your team and boost your profits.  

BUY Tom's new book

Build Your Team and Your Bottom Line

Small Business Association of MI Radio Show Host – Michael Rogers interviews Tom Borg on the topic of How to Multiply the Power of your Business Team and Increase Your Bottom Line

Do you have a cohesive high performing team that delivers consistent quality customer service?

About Tom Borg

Tom Borg is founder and president of Tom Borg Consulting, LLC.  He is a team performance and customer experience expert. Through his consulting, mentoring and strategic work sessions he assists business owners with profitably gaining and retaining customers.

His work background includes being a recreation director, senior citizens coordinator and building administrator for local government. His responsibilities included hiring, firing, training, presenting,facilitating and disciplining his staff.

Later he was hired by Dale Carnegie & Associates as an independent contractor where he served in the position of area manager, straight commission sales person, and a certified multi- course instructor.

For over 25 years he has been a business consultant, mentor, trainer and author with his own company.

Sign up for Tom's  FREE Monthly Business Report
and receive timely news, articles, tips and strategies to grow your business.

Recent Blog Posts

How to Make Service Count in Your Small Business
Making service count in any small business is a distinct advantage to winning and keeping customers. Breakthrough Customer service is[...]
Be Unique with Your Small Business
Just the other day I was looking at the possibility of purchasing a new vehicle. After talking to salespeople at[...]
How to Make Change Happen in Your Small Business
One of the biggest challenges for a small business owner is to learn a better way to do something and[...]
Grow Your Small Business by Using Your Eyes
It has been said that “the eyes are the windows to the soul.” There is a lot of truth to[...]
Tapping the Creative Juices of Your Employees
Getting your employees involved in using their creative juices can be very profitable for your business.   Have you ever[...]
How Can Office Space Affect Employee’ Productivity
Many of you have been stuck in your desks for hours figuring out the best office space for your team,[...]

Sign up for Tom's  FREE Monthly Business Report
and receive timely news, articles, tips and strategies to grow your business.