TOM BORG CONSULTING, LLC

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Tom Borg
Founder & President

Team Performance &
Customer Experience Experts

734.404.5909 or tom@tomborg.com

Behavioral Reports

Behavioral research suggests that the most effective people are those who understand themselves, both their strengths and weaknesses, so they can develop strategies to meet the demands of their environment. The best companies have the best people working in the correct jobs.

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Customer Service Video Training

for young employees and team members aged 16 – 24 years on the how to’s of delivering outstanding customer service to the people they serve.

Limited time 75% off.
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Are You Giving Your Customers What They Really Want? 
FREE Special Report

In this special report you will learn the four key questions you customers have for you and your employees. 


True Small Business Brilliance

Learn how to think differently, build your team and boost your profits.  

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Build Your Team and Your Bottom Line

Small Business Association of MI Radio Show Host – Michael Rogers interviews Tom Borg on the topic of How to Multiply the Power of your Business Team and Increase Your Bottom Line

Do you have a cohesive high performing team that delivers consistent quality customer service?

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Services

Consulting

Grow your company by working with Tom Borg by using his consulting and coaching services in the areas that are critical to helping your business gain and retain customers.

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Mentoring

How would you like to have personalized one-on-one access to a business expert five days a week? 

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Training

Training and Development Programs Let our team design, customize and deliver a specific training and development program for your organization. 

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Retreats

Have Tom conduct a business or organizational retreat  that has a powerful impact on the members of your company or organization. 

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Workshops

Let our team design, customize and deliver a specific training and development program for your organization.

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Strategic Planning

Develop the right kind of mindset that will take you and your team to the next level of consistently profitable and smooth running business.

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About Tom Borg

Tom Borg is founder and president of Tom Borg Consulting, LLC.  He is a team performance and customer experience expert. Through his consulting, mentoring and strategic work sessions he assists small business owners with profitably gaining and retaining customers.

His work background includes being a recreation director, senior citizens coordinator and building administrator for local government. His responsibilities included hiring, firing, training, presenting,facilitating and disciplining his staff.

Later he was hired by Dale Carnegie & Associates as an independent contractor where he served in the position of area manager, straight commission sales person, and a certified multi- course instructor.

For over 25 years he has been a business consultant, mentor, trainer and author with his own company.

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Recent Blog Posts

How Can Office Space Affect Employee’ Productivity
Many of you have been stuck in your desks for hours figuring out the best office space for your team,[...]
How to Deal with Trouble in Your Small Business
Have you ever found your self thinking these words when something unexpected happened to you in your business? "Oh, oh,[...]
Why Some Small Business Meetings Fail
Every company has meetings. Whether they be conducted in a meeting room, a hallway or in the form of a[...]
Stop Copying the Competition and Set the Pace for Real Small Business Customer Service
I was driving down the main street where I live and noticed a car coming in the opposite direction with[...]
Customer Service Quality and Van Halen
Listen into Shep Hyken as he shares how Van Halen used M&Ms to test his hired road crews. https://www.youtube.com/watch?v=VuSJ1FMlV4o&feature=em-subs_digest
6 Reasons Why Companies Are Doing Background Checks
By Michael Klazema According to IBISWorld, the background check industry is a two billion dollar a year juggernaut, and grows[...]

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