TOM BORG CONSULTING, LLC

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Tom Borg
Founder & President

Team Performance &
Customer Experience Experts

734.404.5909 or tom@tomborg.com

Behavioral Reports

Behavioral research suggests that the most effective people are those who understand themselves, both their strengths and weaknesses, so they can develop strategies to meet the demands of their environment. The best companies have the best people working in the correct jobs.

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Customer Service Video Training

for young employees and team members aged 16 – 24 years on the how to’s of delivering outstanding customer service to the people they serve.

Limited time 75% off.
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Are You Giving Your Customers What They Really Want? 
FREE Special Report

In this special report you will learn the four key questions you customers have for you and your employees. 


True Small Business Brilliance

Learn how to think differently, build your team and boost your profits.  

BUY Tom's new book

Do you have a cohesive high performing team that delivers consistent quality customer service?

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Services

Consulting

Grow your company by working with Tom Borg by using his consulting and coaching services in the areas that are critical to helping your business gain and retain customers.

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Mentoring

How would you like to have personalized one-on-one access to a business expert five days a week? 

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Training

Training and Development Programs Let our team design, customize and deliver a specific training and development program for your organization. 

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Retreats

Have Tom conduct a business or organizational retreat  that has a powerful impact on the members of your company or organization. 

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Workshops

Let our team design, customize and deliver a specific training and development program for your organization.

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Strategic Planning

Develop the right kind of mindset that will take you and your team to the next level of consistently profitable and smooth running business.

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About Tom Borg

Tom Borg is founder and president of Tom Borg Consulting, LLC.  He is a team performance and customer experience expert. Through his consulting, mentoring and strategic work sessions he assists small business owners with profitably gaining and retaining customers.

His work background includes being a recreation director, senior citizens coordinator and building administrator for local government. His responsibilities included hiring, firing, training, presenting,facilitating and disciplining his staff.

Later he was hired by Dale Carnegie & Associates as an independent contractor where he served in the position of area manager, straight commission sales person, and a certified multi- course instructor.

For over 25 years he has been a business consultant, mentor, trainer and author with his own company.

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Recent Blog Posts

Little Customers Can Mean Big Business
A potential customer called a fence company for an estimate on a split rail fence he wanted installed on residential[...]
How to Increase Employee Engagement and Make Your Business More Profitable
Have you ever been in a conversation with one of your employees and found it hard to communicate with them?[...]
The Magic Key to Tapping the Creativity of Your Managers and Employees in Your Small Business
Have you ever considered the idea of letting your employees take charge of doing a job the way the way[...]
How to Thrive on Change-Even When You Have Had Trouble with It Before
As the famous folk/rock singer Bob Dylan once said, “the times they are a changin’.” And changing they are!  In[...]
How to Hire the Right People
Tune into this interview with hiring expert Mel Kleiman and learn how to avoid common pitfalls of finding and keeping[...]
Small Business Owner Hiring Tips
Tune in to this radio show segment between Small Business Association Radio host Michael Rogers and he interviews Tom Borg. In[...]

Sign up for Tom's  FREE Monthly Business Report
and receive timely news, articles, tips and strategies to grow your small business.